First your project will start with what we call a kick-off workshop. This is where we invite you into one of our office meeting rooms and ask you very detailed but importantly the right questions in order to make sure we extract and interpret all of the information from you to see exactly what you want from your product.
In doing this we are able to gather all of the deliverables for your project and in addition, draw rough designs. This then leads to the creation of the Statement of Work (SOW) document which outlines exactly the deliverables for your product i.e. what ourselves and you agreed from the kick-off workshop that your app will be doing in its entirety.